Contact us
We read every message. Whether you've spotted a bug, have an idea for a new feature, need help producing a QR code for a specific use case, or want to talk about partnerships and press, we'd love to hear from you.
General questions and support: hello@qrgenieapp.com
Privacy or data requests: privacy@qrgenieapp.com
Before you write
A lot of common questions are already answered in the FAQ on the home page — including how to choose between PNG, SVG, PDF, and EPS, what to do if a printed QR code won't scan, and how to add a logo without breaking scanability.
Response time
QR Genie is run by a small team. We aim to reply within two business days. Thanks for your patience.